Privacy Policy
This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, mailing address, phone number, and payment information.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Respond to your comments and questions
- Improve our website and services
- Send you marketing communications (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us.
6. Cookies
We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.
SMS Text Messaging Privacy Policy
no silos communications llc Last Updated: July 6, 2026
This SMS Privacy Policy explains how no silos communications llc (“we,” “us,” or “our”) collects, uses, and protects your mobile phone number and related information when you opt in to our text messaging program. This policy works alongside our general [Privacy Policy], which governs all other personal information we collect.
Information We Collect
When you opt in to receive text messages from us, we collect your mobile phone number and the timestamp and method of your consent. We may also collect information about how you engage with our messages, such as whether you click links included in them.
How We Use Your Information
We use your mobile number to send you the text messages you have opted in to receive, including updates on The Culture Soup Podcast, Her Next Power Move, The Circle, SOAR Academy, keynote and speaking engagements, coaching offerings, and other announcements from L. Michelle Smith and no silos communications llc. We do not use your mobile number for any purpose beyond this program without your separate consent.
Information Sharing
We do not sell, rent, or share your mobile number or opt-in consent data with third parties or affiliates for their marketing or promotional purposes. Your information may be shared with service providers who help us operate our text messaging program, such as our SMS platform provider, solely for the purpose of delivering messages to you. These providers are not permitted to use your information for their own purposes.
We may disclose your information if required to do so by law, or to protect the rights, property, or safety of no silos communications llc, our clients, or others.
We do not share your phone number or messaging opt-in status with third parties, except as required by law or as part of our services to deliver messages securely and efficiently.
Data Retention
We retain your mobile number and consent records for as long as you remain opted in to the program, and for a reasonable period afterward as needed to comply with legal obligations and to maintain accurate opt-out records.
Your Choices
You may opt out of receiving text messages at any time by texting STOP to any message you receive from us. You may also contact us directly at [insert contact email] to request removal from our list or to ask questions about how your information is used.
Data Security
We take reasonable administrative and technical measures to protect your mobile number and related information from unauthorized access, use, or disclosure.
Children’s Privacy
Our text messaging program is not directed to individuals under the age of 18, and we do not knowingly collect mobile numbers from minors.
Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued participation in our text messaging program after changes take effect constitutes acceptance of the updated policy.
Contact Us
Questions about this SMS Privacy Policy can be directed to info@nsccoaching.co.